Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online casino gaming should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose without affecting your essential expenses or lifestyle.
We encourage all players to gamble responsibly and within their means. Set limits, stick to them, and remember that losing is a real possibility in every game.
Age Verification
Online gambling in New Zealand is available only to individuals aged 18 years and over. It is illegal for anyone under this age to participate in online casino gaming. All players must verify their age and identity before creating an account or depositing funds.
If you are under 18, please do not attempt to gamble online. If you are aware of a minor gambling online, please report this to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to win back money you've lost
- Hiding gambling activities or lying to friends and family about how much you gamble
- Gambling to escape stress, anxiety, depression, or other emotional problems
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing relationship problems caused by your gambling
- Feeling irritable or anxious when you try to cut down on gambling
- Being unable to stop or control your gambling despite wanting to
- Gambling with increasing amounts of money to achieve the same excitement
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Controls
Responsible online casinos provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount of losses you're willing to accept in a given period
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've wagered
- Session Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Exclude yourself from a casino for a specified period or permanently. This prevents you from accessing your account and placing bets
- Account Closure: Permanently close your account if you wish to stop gambling entirely
Always utilise these tools to keep your gambling in check and protect yourself from harm.
Support Organisations and Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
New Zealand
- Problem Gambling Foundation: Free, confidential support and counselling
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Helpline: 24/7 support from trained advisors
Phone: 0800 006 886 | Website: www.gamblinghelpline.co.nz
Australia
- Gambling Help Online: Free counselling and support
Website: www.gamblinghelponline.org.au
United Kingdom
- GamCare: Information, advice and free support
Website: www.gamcare.org.uk - GamStop: National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council: Prevention, treatment and research
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling: Helpline and resources
Phone: 1-800-522-4700 | Website: www.ncpgambling.org
International
- Gamblers Anonymous: Peer support groups worldwide
Website: www.gamblersanonymous.org
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. If you are struggling to control your gambling, or if you're concerned about someone else's gambling habits, please contact one of the organisations listed above. Speaking to someone is free, confidential, and often the first step towards regaining control.
You are not alone. Help is available right now.